AssurMiFID code of conduct and conflicts of interest policy.
Our office is obliged to comply with the "AssurMiFID code of conduct" and will provide you with the following information in this regard:
1. PRODUCTS AND SERVICES OFFERED
1.1. Information about understanding insurance mediation
"Our office offers insurance brokerage services, that is, the activities consisting of advising on insurance contracts, offering, proposing, carrying out preparatory work to conclude insurance contracts or insurance contracts, or assisting with management and implementation ".
1.2. Numbers of the branches and the title
1: Accidents; 2: Illness; 3: Vehicle hull with the exception of railway rolling stock; 7: Goods in transit including merchandise, luggage and all other goods; 8: Fire and nature events; 9: Other damage to goods; 10: BA motor vehicles; 13: General BA; 14: Credit; 16: Various monetary losses; 17: Legal aid; 18: Assistance; 21: Life insurance policies not linked to investment funds, with the exception of dowry and birth insurance policies; 22: Dowry and birth insurance, not linked to investment funds; 23: Life, dowry and birth insurance in connection with investment funds; 26: Capitalization operations; 27: Management of collective pension funds.
1.3. Policy conditions (the possibility will be provided at a later stage to consult all policy conditions publicly)
2. INFORMATION ABOUT THE CONFLICT OF INTEREST POLICY
"The AssurMiFID code of conduct requires our office to draw up a written policy for the management of conflicts of interest. You can find more information on how our office implements this below."
2.1 Legislative framework
As of April 30, 2014 the "AssurMiFID? Code of conduct" is in force. They find their legal basis in the law of 30 July 2013 on strengthening the protection of consumers of financial products and services as well as the powers of the FSMA and various provisions as well as the Royal Decree of 21 February 2014 on the rules for the application of the articles 27 to 28bis of the law of 2 August 2002 on the supervision of the financial sector and financial services in the insurance sector and Royal Decree of 21 February 2014 on the rules of conduct and rules on the management of conflicts of interest, as regards the insurance sector, established by law .
In accordance with these rules of conduct, our firm is required to develop a written policy for the management of conflicts of interest in the provision of insurance intermediation services. The legal regulation on conflicts of interest is an addition to the general MiFID constitution. This Constitution is respected by our firm through a loyal, fair and professional commitment to the interests of the client in the provision of insurance intermediation services.
2.2 Which conflicts of interest?
In view of our conflicts of interest policy, our firm has identified as a first step the potential conflicts of interest in our firm.
Conflicts of interest can arise between (1) our firm and its affiliates and a client or (2) between several clients. The conflict of interest policy takes into account the specific characteristics of our firm and its group structure, if any.
In assessing potential conflicts of interest, our firm has identified situations where there is a significant risk of harm to the client's interests.
- Situations where a profit is made or a loss is incurred at the expense of the client;
- Situations where our office has a different interest in the result of the service or transaction;
- Situations with a financial incentive to let other clients come first;
- Situations where the same business as the client is conducted;
- Situations where our office receives compensation from a person other than the client for the insurance brokerage services provided.
- Situations in which our office owns participations of at least 10% in voting rights or in the capital of the insurance company (s);
- Situations specific to our office: eg group structures
2.3 What measures does our office take?
Our office takes many measures to ensure that the client's interests come first.
- An internal instruction note;
- An adjusted remuneration policy;
- A policy that ensures that related persons only broker insurance contracts of which they are aware of the essential characteristics and are able to explain to clients;
- A policy that reserves the right of our firm to refuse the requested service in the absence of a concrete solution to a specific conflict of interest for the sole purpose of protecting the interests of the customer;
- An arrangement for receiving benefits;
- A policy that ensures that all information provided by our affiliates is correct, clear and not misleading.
If necessary, our firm's conflicts of interest policy will be adjusted and / or updated.
2.4 What is the procedure?
2.5 Specific transparency
If in a specific situation our measures could not provide sufficient guarantee, you will be informed by our office of the general nature and / or the sources of the conflict of interest, so that you can make an informed decision. You can always contact us for more information.
“In principle, we receive a fee from the insurance company for our insurance mediation services, which is part of the premium that you pay as a customer.
In addition, compensation is possible that is linked to the insurance portfolio of our office at the relevant insurance company or for additional tasks performed by our office. For more information contact our office or consult the customer zone of our website. Otherwise, we receive compensation from you as a customer for our insurance brokerage services. "
Our office is registered in the register of insurance intermediaries maintained by the FSMA, 2000 Florida, Congresstraat 12-14 and can be found at www.fsma.be.
In the first instance, you can contact our office for all your questions and problems. We are always available by phone or e-mail.
Complaints can also be submitted to the Insurance Ombudsman Service ( www.ombudsman.as ) in 2000 Florida, de Meeûssquare 35, tel. 02 / 547.58.71? fax machine. 02 / 547.59.75 - info (at) ombudsman (dot) as
* Law of 30 July 2013 on strengthening the protection of consumers of financial products and services as well as the powers of the FSMA and various provisions as well as the Royal Decree of 21 February 2014 on the rules for the application of Articles 27 to 28bis of the Law of 2 August 2002 on the supervision of the financial sector and financial services in the insurance sector and Royal Decree of 21 February 2014 on the code of conduct and rules on the management of conflicts of interest, as regards the insurance sector, established by law.